Apple Arrogance-MacBook Pro & Helpless Ministry of Consumer Affairs

Sl. No. C17SMSAKGVC1 Case ID: 100640958417 1. Bought Apple MacBook Pro for INR 1,29,400 on 16.03.2018 from the the local vendor INFOSRI, Varanasi.(Doc enclosed as attachment). 2. Suddenly in April, 2018 Laptop showed black screen 3. Found on Apple webpage that it is enlisted underbattery Replacement Program (Doc enclosed as attachment). 4. Took it to the Service Centre at Varanasi.(Doc enclosed as attachment). 5. Centre says Battery is OK, problem with Logic Card/ Mother Board.(Doc enclosed as attachment). 6. Asking for about INR 50,000/- for the replacement of Logic Card. 7. Talked & Written to Apple several times but in vain 8. My Laptop is still Brand New, No Rough Use, Minimally used i.e. is also certified by the total duration of the usage of battery 9. In just after 1 Year, how come of such an expensive laptop Mother Board can be damaged. 10. If it is enlisted under Battery Replacement Program, problem could have occured due to this also. 11. Laptop has the substandard/ Faulty Logic Board as per the standard of the Apple. 12. Either Apple should change the whole Unit or the Faulty Logic Board Free of Charge more  

View all 23 comments Below 23 comments
Consumer Minister is not helpless. Thanks for your email and read

*A most interesting book every library should have and all must read.
Author has lived in Canada. Canada and Marshall McLuhan figure a lot in the
book. 'Machine shall do for man what Man could not do for himself'.It is no
mere utopia. May happen anytime a la McLuhan! A trenchant satire on
Western-style democracy as it prevails in India today.Fact and fiction
entwine and abrase to sharpen the edge of satire.Regards,Dr.Usha Sharma*


*Click Above*

*Kindle &Paperback Editions at*

*[image: The Prime Minister and His Robot Wife] *

On Mon, May 20, 2019 at 2:03 PM Abhinav Kumar Mishra <> wrote:

> more  
It is not expected from Apple Computer and they should re-think their stand. more  
Most astonishing. Cannot think of a company like Apple literally disowning their product. Either the seller has given you a defective piece or the service centre is not equipped to deal with it. Try to get the eyes and ears of the national media to draw the attention of the company. more  
Dear all,

I have the worst experience with Apple in USA- Jackson,MS. When I took my laptop ( not getting on) and the tabs ( speaker not working ). The service centre kept it for an hour and indicated no serviceable and rather I should get these now one. I could guess that they have the guidelines to not make the units working but guide them psychologically to purchase new one. more  
DEAR ABHINAV BABU,please take guidance from the NATIONAL HELP LINE FOR THE CONSUMERS 1600 11 4000 and proceed .Mean while make a complain to the LOCAL POLICE STATION with all the copies of doc related about this defficiency of service ..Send the acknowledged copy to the SELLING AGENT by SPEED POST with acknowledgement may write to the EDITORS of leading NEWS PAPER about this arrogant trader.With regards.B N DAS more  
Post a Comment

Related Posts

    • Issues with peer to peer e-marketplaces

      Recently, we have received complaints in our circles that various types of consumer frauds have been happening via e-marketplaces like Olx, Quikr, etc. For instance, a buyer may respond to an ad, ...

      By Dept. of Consumer Affairs (Government of India)
    • Ubers extortion tactic - unfair trade practice

      Uber shame on you a friend sent this. Uber is telling some users your rating as a consumer is low and we will now deactivate your account soon. In other words travel on uber again lots of times an...

      By Amit Mishra
    • Where is IB Ministry

      In prime time when children are watching cricket at 6 pm netflix is allowed to advertise Lust Stories on sports channel. Will our Minister of IB please take action immediately and ban such adverti...

      By Vinita Agrawal
    • Epson L4160 - Worst Product & Services

      (1) Worst quality of color and B/W print (2) Customer service is worst in the world (3) To keep this printer in working condition, you need to print at least 5-6 B/W pages per day and at least 1 co...

      By Hetalkumar Kachhadiya
    • Is it legal for NPCL to charge a convenience fee for paying bills via NEFT?

      Hello Fellow Members, I have been paying my bills online but noticed that Noida Power Company Ltd charges a convenience fee when I pay my bill via NEFT. Is this legal? What kind of 'convenience' is...

      By Adite B
    • Poor services of Vodafone network

      This is pathetic. I recharged my Vodafone mobile number with RS 100 today and after sometime I saw a msg of deduction 63 rupees for some value added service which I didn't know about. I called the ...

      By Varsha Yadav
    • Stop ordering food on apps till

      These restaurants ensure they stop packaging in single use plastic. Friends as a a doctor I can tell you that many of these apps and through them restaurants are taking hot subjis soups halwa and ...

      By Dr. Anita Jain
    • Fraud delivery the website from where I have ordered my earpods and the product delivered to me was totally different as if there no customer care no. Mentioned on the website and no response on Gmail by...

      By Abhishek Tripathi
    • Empty Xiaomi box received, consisted of everything except for the device.

      This is Gurpreet Kapoor, a loyal customer of Xiaomi. But I have to say I can't remain the same. I feel emotionally traumatized and drained by Xiaomi customer service team. I had ordered for Redmi...

      By Kiran Kapoor
    • Undelivered shipment

      I had used a service of a local movers and packers. Lakshya packing and shipping based in Delhi. I had to relocate my motorcycle. I had found them through just dial. They offered me a good deal and...

      By Manish Konwar
    • Bank services - the DD process

      The government is pushing for digital payments, at a time when the service levels at banks and payment apps are pathetic (Just did a post on paytm). Now, i had to get a DD for college application. ...

      By Padmanabhan G
Share To
Enter your email & mobile number and we will send you the instructions

Note - The email can sometime gets delivered to the spam folder, so the instruction will be send to your mobile as well

Please select a Circle that you want people to invite to.
Invite to
(Maximum 500 email ids allowed.)