AIRTEL CHEATING

I have subscribed for unlimited pack with data upto 6 GB for 84 days. But I am not able to connect to Net. First of all it is very cumbersome to get resolution on such complaints with any of the service providers because all their numbers are advertisements to earn more money. Customer complaints are queries are shunned. Finally after 20 calls to Airtel I was able to get their customer service personnel on line and I am cooly told that I have put Airtel Sim in first slot, only then I would get data services. Do they make this clear at the time of selling their packs?. Whether my SIM is in first or second slot, am I not eligible to get their data services?. more  

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This is more to do with your handset and not Airtel (or any other mobile operator).
Most of the handsets (mobile phones) sold in India are one of the following types:

1. Type 1 (most of the handsets in the market sold after JIO launch)
These handsets support 4G connection only on one sim card slot (generally SIM 1), the SIM 2 supports only 3G connection (so SIM 2 will not support 4G connection).
So if you want to use 2 different 4G data connections then you will have to physically change the SIM cards (form one slot to other) every time to you want to change the 4G connection. Please note that in these handsets if you are also using JIO SIM card then it will not work in SIM 2 slot.


2. Type 2 (most of the handsets in the market)
The second type of handsets support 4G connection on both SIM 1 and SIM 2, but at any time only one SIM will work with 4G connection i.e. you can enable 4G on either SIM 1 or SIM 2, the other SIM will then automatically support only 3G connection.
So if you want to use 2 different 4G data connections then you will have go to SIM settings in your phone and first disable the 4G Data on the current SIM and then enable 4G data on the other SIM. You will have to do this every time to you want to change the 4G connection from one SIM to other.
Please note that in these handsets if you are also using JIO SIM card then it will not work if you enable the other SIM card for 4G data.

3. Type 3 (very less handsets in market)
The third type of handsets support 4G connection on both SIM 1 and SIM 2 and both can support 4G connection at the same time, i.e. you can have data connection on both SIM cards at the same time.
In this type of handset you can use 4G data from any SIM. You just have to go to SIM settings and enable preferred SIM for data and standby SIM for data. If the 4G connection is not available on preferred SIM it will automatically change to standby SIM.
In these handsets the JIO SIM card will continue to work irrespective of which SIM you are using for data.

If you are using type 1 or type 2 handset you will face SIM switching problem irrespective of the telecom company.
If you are using type 3 handset then you should definitely get 4G data on your handset irrespective of the SIM slot, you just have to enable it in SIM settings.

Depending on which type of handset you have you can accordingly use your Airtel 4G SIM card. more  
Airtel is a Cheater Company, the most Cheater of all Telecom companies. The sooner one gets disconnected from Airtel, better will be life for them more  
Absolutely right. I opted for porting of my BSNL to Airtel, through their official id. I applied, they have deputed a person, who collected an amount of Rs. 647/* towards 84 days unlimited. When activated, the same was with "0" balance and asked me to recharge immediately for continuation of the services. I made complaint, no response, till date. more  
i TOO HAD SEVERAL PROBLEMS WITH AIRTEL PHONE & DTH THAT I DISCONTINUED ALL MY AIRTEL SERVICES. I WAS CHEATED SEVERAL TIMES AND THERE WERE NO ONE TO REPLY . more  
Better to set right your mobile more  
well, we must understand some technical issues with our phone rather than blame them. There are many models which do not allow 4G data on both SIMs. Only first SIM uses 4G data. So it is mobile phone model limitation rather than Mobile Carrier. So check your phone model and specifications. If your phone model supports 4G on both SIMs, it does not matter. Also, you need to check if wifi is enabled. In case wifi is enabled and your phone is getting some wifi signal (Like JIO has many Wifi Hotspots across many cities) and connects to wifi but do not get internet on it, it will not work with your mobile data services as it gives wifi first priority. All these are technical matters and if you are not a technical person, you will feel mobile carrier is cheating you. Get these checked at any mobile shop or with your technically abled friend. Hope you get your data fast.... :-) more  
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