Airtel Broadband is refusing to suspend connection
I moved to Hyderabad from Bangalore recently. I was using Airtel Broadband (Post Paid) in Bangalore. They are refusing to suspend my connection citing previous dues.
As I was out of the out of the city for a couple of months, I did not use the connection significantly. Upon hearing this, the customer centre person asked me to mail the higher ups, which I did. I did not get any response from them till now. Since they are refusing to suspend the services, the bill is piling up. What do I do ? more
As I was out of the out of the city for a couple of months, I did not use the connection significantly. Upon hearing this, the customer centre person asked me to mail the higher ups, which I did. I did not get any response from them till now. Since they are refusing to suspend the services, the bill is piling up. What do I do ? more
Viewed by 19
Lack of ethics? The executives of today are centred only to make maximum profit at the cost of inconvenience to customers. How they can think of charging without providing service? They donot realise that their mere existence is only with the happiness and presence of customers more
Apr 09
I also find their service totally disappointing starting from their telephonic service executives. We have to keep listening to their promotional audios indefinitely after we reach some one. more
Apr 09
Write them about your desire, requesting to discontinue the connection else you are not liable to pay. Get this communication acknowledge by the service provider. From that date you are not entailed to pay any bill/s. Else, you can raise the issue by complaint with the Consumer Forum. more
Apr 09
