Air India flying membership_ Redemption of points

I am 67 years old and member of Air India flying membership. I have 12000 points. When recently I wanted to redeem the points, the web page said you have not KYC verified. When contacted the customer care to know the procedure for KYC, I was informed that my KYC is verified but since I have not used Air India flight for 3 years, my account is freezes. To activate my account, I have to travel minumum 3 times by Air India. I feel this is not correct. My all points are going to lapse in March 2020.
Ajeet Varma,
Mumbai more  

View all 13 comments Below 13 comments
The terms and conditions of Air India flying membership is not very clear. more  
Complain to consumer court for Air India failing to caution the customer about likelihood of points lapsing. Regarding their alleged system not showing Silver Card & not providing wheel chair only course is Consumer Court. more  
Yes, such term & condition is applicable in all bonus points for any purchase. Once you stopped travelling for a long period, it appears you are either not satisfied or you are no more interested to fly, hence such account stands dormant temporarily. You could see it while aquiring such points. I experienced such incidence in Bata India Ltd. more  
i have some 72000 points and i am a silver card holder. last month when i was checking in at heathrow airport, they say that their system is not showing me as a valid silver card holder so they can not allow me extra baggage. on the top of it, though i am a wheel chair passenger, they made me run from one counter to another without giving me any wheel chair support. i have lodged a complaint on their frequent flyer site. forget about taking any action, they do not have a courtesy to acknowledge it.
i being a foolish indian patriot keep on flying with Air India. more  
Agree with you. more  
Post a Comment

Related Posts

    • Thomas Cook not refunding my money, unnecessary charging charges and hold money for the last 7 month

      This time Thomas Cook is unnecessary charging the cancellation fees Rs 5000. And some GST CHARGES 3. They have already blocked my money for the last 3 months. Even after number of follo...

      By Suman Kumari
      /
    • Delay in service

      I am facing long delay in service by sansung. what to do? its been 2 months now, they still not repair my refrigerator but only make false statements when i called them. I called them 50 to 60 time...

      By Devendra Bhandalkar
      /
    • Cable TV charges - Covid 19

      During this Covid-19, Govts, Corporates and every citizen are sacrificing to the extent possible despite loss of income and pains. In case of cable TV and Dish operators have not contributed anyth...

      By Perry AL
      /
    • Make government and related services completely online

      This is the nth time I am posting in this circle regarding making services completely online to reduce unnecessary travel by citizens and reducing the crowd at these service centers/offices. Let th...

      By Padmanabhan G
      /
    • Excellent work Circles and LocalCircles

      All members must go through this report shared by LocalCircles which seems like same day action by Government

      By Sarika Bansal
      /
    • Govts regressive move

      Of taking out sanitizers and masks from essential commodity list. Adding 3 months back had reduced price of sanitizer 50 rs for 100 ml. Has the pandemic ended in Govt eyes. If not why t...

      By Sarita Ravichandran
      /
    • Incompetence of Urban company

      I have a similar experience with urban company. The AC which was running well, after servicing was cooling less. The technicians who came to do the job were more interested in recharging gas. They ...

      By Suresh Gopinathan
      /
    • Urban Company AC Service Provider uses Spurious Parts, Urban Company not resolving the issue

      We got AC repaired thru Urban Company @urbancompany, The Service provider used Spurious parts and charged us for the originals. Complaint to Urban Company not resulting into a resolution. Urban Com...

      By Hardeep Singh Arora
      /
    • Flipkart fooling and looting customers

      Booked the order with Flipkart on 24th March 2020 for Product - Realme C3 mobile phone. The last product location updated was for Bhivandi location on 5th May 2020 and there was no status change ti...

      By Ubaid Khan
      /
    • Flight refund

      I had an expereince on flight refund in the last month. Airindia express not operated flight (till now not operated) and they deducted a huge amount. The ticket was purchas...

      By Subair Mecherikkal
      /
    • Medlife nevligence

      Online companies, like Medlife which supply allopathic, Ayurvedic and other medicines , have no system to directly communicate with client.assure till last moment, and ship order by writing out of ...

      By Satyapal Singh
      /
Share
Enter your email & mobile number and we will send you the instructions

Note - The email can sometime gets delivered to the spam folder, so the instruction will be send to your mobile as well

Please select a Circle that you want people to invite to.
Invite to
(Maximum 500 email ids allowed.)