Air India flying membership_ Redemption of points

I am 67 years old and member of Air India flying membership. I have 12000 points. When recently I wanted to redeem the points, the web page said you have not KYC verified. When contacted the customer care to know the procedure for KYC, I was informed that my KYC is verified but since I have not used Air India flight for 3 years, my account is freezes. To activate my account, I have to travel minumum 3 times by Air India. I feel this is not correct. My all points are going to lapse in March 2020.
Ajeet Varma,
Mumbai more  

View all 13 comments Below 13 comments
The terms and conditions of Air India flying membership is not very clear. more  
Complain to consumer court for Air India failing to caution the customer about likelihood of points lapsing. Regarding their alleged system not showing Silver Card & not providing wheel chair only course is Consumer Court. more  
Yes, such term & condition is applicable in all bonus points for any purchase. Once you stopped travelling for a long period, it appears you are either not satisfied or you are no more interested to fly, hence such account stands dormant temporarily. You could see it while aquiring such points. I experienced such incidence in Bata India Ltd. more  
i have some 72000 points and i am a silver card holder. last month when i was checking in at heathrow airport, they say that their system is not showing me as a valid silver card holder so they can not allow me extra baggage. on the top of it, though i am a wheel chair passenger, they made me run from one counter to another without giving me any wheel chair support. i have lodged a complaint on their frequent flyer site. forget about taking any action, they do not have a courtesy to acknowledge it.
i being a foolish indian patriot keep on flying with Air India. more  
Agree with you. more  
Post a Comment

Related Posts

    • Is Big Basket profiteering on essential commodities

      See attached screenshots. The Govt has said 100 rs for 200 ml sanitizer. If one sells more than that its profiteering. See attached to sell at Govt price big basket is showing...

      By Sandhya Agarwal
    • Kudos to localcircles

      I have been observing the good work done by localcircles in making information on essential goods availability accessible for consumers and decision makers from these circles. The report...

      By Radheshyam Gupta
    • Beaware of Standard Chartered Bank deposits.

      I have fixed deposits in Standard Chartered bank. Unlike other banks, once you have fixed deposits, you can't manually close. Either you have to approach the bank or raise service requests online. ...

      By Pradeep Kamat
    • Shouldnt loyalty programs refund money

      Programs for loyalty like bbstar and amazon prime and others are not servicing customers citing lockdown. Have tried getting amazon slot for 1 week doesnt work Shouldnt they ...

      By Sarita Ravichandran
    • Enhance Consumer laws in India

      An Indian grocery chain called Patel Brothers, spread all across USA, paid a huge price yesterday, when they hiked up prices of their groceries three times over. A customer complained ag...

      By Aditya Sharma
    • Fixing MRP of essentials during covid-19

      See what has been done here in Noida in attached. They have fixed maximum retail prices of all essentials. Why cant the Govt of india fix a MRP for all essentials across India.

      By Radha Puri
    • Good News on essential goods

      Central Govt Has expanded exemption list and Transportation of all goods without essential & non-essential goods allowed. Products: Soaps, Disinfectants, Hand washes, Shampoo, toothp...

      By Vinita Agrawal
    • Shared this from Transforming India

      Everyone please vote on this poll. No sanitisers are available in the market. If you found one this week please share location to buy from. Genuine company product like dettol lifeboy g...

      By Vijaya Nair
    • 3 months moratorium for EMIs

      Great move by RBI. All Banks, HFCs, NBFCs allowed 3 months moratorium for EMI. So if you are unable to meet EMI obligations, no issues. Pay Your bank by June 30th.

      By Arjun Singh
    • Essential Availability situation and list

      Really appreciate localcircles putting out these updates on essential goods availability. Some improvement seems to be happening but more needs to be done.

      By Sarita Ravichandran
    • Sanitizer Loot Continues

      In unique ways. The general store selling it bills for a different item. 600 for 200 ml sanitizer. Govt has mandated 100 rupees. The store bills rice in the bill. Pls see how it can be ...

      By Ajay Kumar
Enter your email & mobile number and we will send you the instructions

Note - The email can sometime gets delivered to the spam folder, so the instruction will be send to your mobile as well

Please select a Circle that you want people to invite to.
Invite to
(Maximum 500 email ids allowed.)