Actions taken on your ecommerce legal metrology complaints

Several of the members have shared screen shots of how some of the ecommerce sites have been violating the legal metrology packaged commodity rules 2017 amendment by not displaying MRP, best before date (human consumption products) and country of origin information on their sites etc.

Please note that LocalCircles has escalated most of these complaints to the Dept of Legal Metrology, Govt of India and CCPA (Central Consumer Protection Authority)

In the most recent submission, complaints against Meesho, Shopee and Swiggy Instamart were escalated. Inputs from the Government indicate that notice has been issued against Meesho for violating Country of Origin and other norms, paid fines of Rs 75,000 previously and been reminded again of legal action. Action on MRP and best before date non-compliance is yet to take place and we are awaiting details of action taken on Shopee and Swiggy Instamart.

LocalCircles has recommended that in cases where the non-compliance is seller driven, legal metrology must issue notices and where it is platform driven, CCPA must also take action.

All such steps will help in minimising consumer grievances and enable consumer protection. more  

View all 50 comments Below 50 comments
in every ecommerce site you will find this happening at least for some items more  
Can you please share if any action has been taken against Firstcry? They levy GST above discounted MRP? more  
This is now in the news also. Can we begin the process please? more  
There is no need to outsource. BIS has enough capabilities. It is the biggest cooperative, there are a large number of committees with experts who prepare drafts as love of labour to serve the consumers and industry alike. They seem to be already on the job.It should be ensured that the American model is not followed by them which if followed will bring in conflict of interest more  
Good news. BIS may take help of secondary work force or out sourced work force to cover all the areas. All the best. more  
Post a Comment

Related Posts

    • Jio fiber adamant approach towards Address correction matter

      This feed is not related to any product or services, but towards stupid approach of Jio Fiber towards the customer in not correcting the Address fetched incorrectly by their system and accordingly ...

      By Sunil Shah
      /
    • INDIA HAS SUFFICIENT LAWS WITH TEETH for CONSUMER PROTECTION. SHOULD MAKE USE OF THEM :

      1. Consumer Protection Act, 2019 This Act safeguards consumers against unfair trade practices, including excessive pricing. 2. Other Relevant Laws: *Competition Act, 2002: Pro...

      By Jayakumar Daniel
      /
    • PROFITEERING VS. PROFIT MAKING - DELHI TO VARANASI AIRFARE FOR KUMBH MELA :

      PROFITEERING VS. PROFIT MAKING - Profit making and profiteering are fundamentally different concepts. While profit making is the natural result of a business operating efficiently and successfully...

      By Jayakumar Daniel
      /
    • Oyo ban on unmarried couples

      Retrograde step. Indecent too . Who is Oyo to verify marriage certificates ? And on what authority ? Isn't it discrimination based on social status ? If this trend picks up ...

      By Mathai Kuriakose
      /
    • Oyo usage by unmarried couples

      I know atleast 3 girls in Delhi and UP who have been going to Oyo with their boyfriends for romance from college and tuitions. Glad they are stopping this practice but i think its easier...

      By Parvati Sharma
      /
    • Lets have no GST january say some

      No GST january. Fully avoidable: Cars, mobile, laptop,washing machine,hotel, vacation, restaurants, zomato, amazon. Avoid if possible: petrol, recharges, ola, uber, credit ca...

      By Sudesh Rai
      /
    • GST of 35%

      The proposed increase of the Goods and Services Tax (GST) on 150 items, including quality footwear, shoes, clothing, and more, to 35% requires a reevaluation of consumption patterns. If this policy...

      By Mohit Jain
      /
    • It's me Sutirtha from West Bengal. I want to share my frustrating experience with Reliance Life Insurance, where I was repeatedly misled by their representatives: 1. In August 2024, I bought P...

      By Sutirtha Ghosal
      /
    • Beware of Star Health and Care insurance

      Star and Care stand out in people having horrible claims experience and claim rejection I have seen both these insurers reject claims for illogical reasons. They seem to delay claim...

      By Naina Mittal
      /
    • Inland letter from LIC without any information

      A couple of days back, I received 2 letters from LIC. It started this "Dear Policyholder...". It was an intimation of maturity or survival benefit for the policy. Nowhere was the policy number me...

      By Padmanabhan G
      /
    • Airtel ups their post paid

      Pathetic customer service. My postpaid mobile bill jumped from ₹352 to ₹411. Changed to a new plan of ₹449 without any communication to me or my authorization..called their customer service number....

      By Padmanabhan G
      /
Share
Enter your email and mobile number and we will send you the instructions

Note - The email can sometime gets delivered to the spam folder, so the instruction will be send to your mobile as well

All My Circles
Invite to
(Maximum 500 email ids allowed.)