The noida service man by the name of Deepak ( 9871676250) came and inspected the machine in my absence. My wife was at home
Then he applied some packing tapes and said that now machine will work.
He informed that since machine is not in warranty we need to pay for visit amount of 350. My wife paid the same for which he refused to provide any receipt.
when the issue of machine was not resolved I called up service Center noida owner arun (8750265066) and informed him the whole case.
inspiste of resolving the issue he started demanding again the service charge and speaking to me harshly. when I told him that I will approach the IFB company or consumer forum , he replied that I am free to do any thing. Then I filed the second complaint.
I am shocked that while purchasing the product of IFB , consumer always has its brand image and after sales service. but service centres like this simply tarnish the image and facilitate in destroying the brand.
I would request IFB to resolve my issue and take strict action against the dealer more