Guys I have very bitter experience with Flipkart online purchase.

They did not deliver quality product and even the choice of colour.

On Replacement request they failed to deliver the quality product and colour of choice. So I finally decided to return product and canceled the Order . For this they are insisting for my bank details where I selected the option for cash on delivery at the time of online purchase and paid the amount as cash on delivery.

Now for refund they say that they dont have policy of refunding as cash on delivery. They first offered Cheque payment and I agreed with them and on confirming they said that the vendor does not have that facility so they cannot return the amount by cheque. I also requested on personal refund at one of their center or associated centers located in Hyderabad, India. Even for this options also refused to return the amount. They only insist on bank details for returning the money. moreover they provided an great option that if I do not have bank acc. then I should provide my friends or relatives bank details on authorization. So is it not the same that I need to provide bank details. If I am comfortable in providing bank details then I wouldn't opted for cash on delivery to purchase the product.
Really this Flipkart should be ashamed for making such ridiculous lame excuses and causing inconvenience to the customers that to for an amount of Rs 489.

If any expert can help to resolve issue and point me to right direction that will be very helpful not only to me even to those customers who are really facing such or similar kind of issues.

Om. more  

View all 44 comments Below 44 comments
What is the problem in providing account no and branch details. more  
I also got a refund of Rs.3000/- from Flipkart through my account on returning a mobile phone purchased online as I was not satisfied with the product. The phone was first collected by their agent from my house and on the third day of return, the money was credited into my a/c. So, it is better to provide your account details and get the money back. more  
Dear Sir Namaskar. You should open the consignment before you pay cash. more  
It appears that you are reluctant in providing a/c no and IFSC code,to avoid misuse by Flipcart . Only Bankers can throw light in this case. You can keep separate bank account(with minimum balance) for such purchases. more  
No one can offer refund by cash. Cash on delivery is just a convenience opted by the customer and extended by the seller. I have received refunds into my account twice there is no risk give your bank account number and get the refund easily. more  
Post a Comment

Related Posts

    • Daikin AC service and parts cost exhorbidant

      I bought Daikin Inverter AC in 2017. Till last June it worked Fine. June 2019 it was not cooling enough. When complained Daikin service people serviced. It was OK for one week and again it was not ...

      By Veera Ragavan
    • Covid 19 billing standard for treatment

      See attached covid 19 treatment bill of 9 lakhs plus for 12 days of hospitalisation in a private hospital in palghar Maharashtra. If the govt of india doesnt standardize rates for covid ...

      By Aditi Gupta
    • Safety handling charges by e commerce companies

      E Commerce companies have started safety handling charges. This is essentially for using sanitizers,gloves and keeping ware houses clean. Ideally this is something that is expected. But in the name...

      By Rajay Kumar
    • Disobeyance of justice of consumer Forum by Godrej

      I have raised a complaint against godrej appliances at District Consumer Forum ,Puri. I have won the case .But the Company has not yet provided the service, Compensession or litigation amount after...

    • Misleading Advertisement by Unilever

      I request all of you to look at the attached picture and tell me how exactly can a sanitizer boost immunity. Thats the misleading claim by lifebuoy a brand of unilever If comp...

      By Seema Mehra
    • SAmsung AC Service is not responding, and Samsung is not taking calls or helping

      Hi Friends, I am in very bad situation, I have brought Samsung AC on 16th May and they installed on 19th May 2020. The AC ran fine on 19th from 20th it is not working . When i raised a t...

      By Satya Chilukuri
    • Warranty Extension due Covid 19

      I request the consumer affairs or home affairs department to pass an Order where all manufacturers are required to give two months extended grace warranty on all products and services where the per...

      By Sarita Ravichandran
    • Regarding online service providers exa. Web based services.

      I am a regular subscriber of magicbricks, this company provides web based services in realty business last year i purchased their plan by paying around Rs 45000/- and my plan was supposed to end in...

      By Anonymous Circle member
    • Cheating from Spice Jet

      Spice jet has cancelled my flight from Kolkata to Chennai , but did not refund my ticket amount. The credit shell balance is empty. I have tried to reach the customer service many times, but in v...

      By Anuvab Jana
    • Flight Fares range and ceiling defined

      DGCA released new minimum and maximum fare structure for routes. For the next three months, No flight ticket in India will be less than Rs 2,000 and and can not be more than Rs 18,600. These figure...

      By Vinita Agrawal
    • Refund rules for Air India cancelled flights

      Air India is not refunding the amounts paid for travel abroad in May but asking passengers to travel by 30th September 2020 or 31st March 2021 and pay the fare difference if any. Why sho...

      By Shantinath Jain
Enter your email & mobile number and we will send you the instructions

Note - The email can sometime gets delivered to the spam folder, so the instruction will be send to your mobile as well

Please select a Circle that you want people to invite to.
Invite to
(Maximum 500 email ids allowed.)