In your recent experience, when a product received via an eCommerce site was identified as fake by you, how did the resolution take place?

Escalated the issue and the site took the return and refunded money

Was late in identifying the product as fake and despite escalating the site did not accept the return and issue refund

Was late in identifying the product as fake and the site still took the return and issued a refund

Did not raise the issue with eCommerce site

Did not identify any product as fake

Don't shop on eCommerce sites

Vote

Transforming India Jun 16

Viewed by 9537

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