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I, Udai Shanker Ojha a senior citizen is residing in the Sahara States, GORAKHPUR a prestigious private colony of GORAKHPUR(UP) having about 1100 houses, Sahara States, GORAKHPUR is having a telephone exchange and many residents are the consumer of BSNL availing facility of landline, mobile, and broadband since long but all of sudden on 20th MAY,2019 the Sahara States TELEPHONE EXCHANGE stopped the working and we are unable to use mobile, landline and broadband . Thereafter complaint was lodged by me on 23rd & 25th May 2019 on the toll-free number of BSNL but no action was initiated by BSNL to activate the exchange then again complaint was lodged on from my twitter account sn4578ri to @rprasad,@bsnlupe,@DoT_India and through email to TRAI, BSNLCARE,, and but sorry to say that still after lapse of 15 days the exchange is still dead and no reply of my complaint for the reason best known to authorities.
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