No cash In ATMS -foced to withdarw money from other ATM and collect penaly

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To
RBI
lot of un educated people on banking systems are losing money because of no cash in atm and by knowingly or unknowingly withdrawing money from other bank ATM , cusotmers pay penalty. this should be stopped immediately. if bank can not re fill the cash in 48 hours whose fault it is? who should pay penalty?
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