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The company is doing ecommerce business in mobile set, accessories, power backup , clothings etc. As per information downloaded from the site through their about us page:
Backed with the rich industrial experience, we have carved a strong niche in the domain of the industry. As the name of our establishment itself suggest that Shopiagos, we work with the same gained name. In the present scenario, the world with the fastest growing technology, we are indulged in rendering our pocket-friendly goods and services to all our prestigious patrons. We have so developed ourselves that whatever you are in need of ends with us. This is because we hold almost everything which you require such as Android Phones, Backpacks, Cases & Covers, CDMA Phones, External Hard Disks, Feature Phones, Head Phones, Micro SD Cards, Mobile, Mouse, Nokia Mobile, Pen Drives, Power Banks, Refurbished Phones, Smart Phones, Smart Watches, Tablet, Unboxed Phones, and even much more.
We never bargain on the quality of our rendered products and administrations and hence, we are widely appreciated and frequently applauded by a huge mass. Owing to our unmatched market services with leading prices we work under one roof and have become one stop firm where you can easily avail almost everything as per your concerns with a wide spectrum of choices. We completely provide an opportunity to our people to choose or select from our goods and attain the best as you need.
Backed with the rich industrial experience, we have carved a strong niche in the domain of the industry. As the name of our establishment itself suggest that Shopiagos, we work with the same gained name. In the present scenario, the world with the fastest growing technology, we are indulged in rendering our pocket-friendly goods and services to all our prestigious patrons. We have so developed ourselves that whatever you are in need of ends with us. This is because we hold almost everything which you require such as Android Phones, Backpacks, Cases & Covers, CDMA Phones, External Hard Disks, Feature Phones, Head Phones, Micro SD Cards, Mobile, Mouse, Nokia Mobile, Pen Drives, Power Banks, Refurbished Phones, Smart Phones, Smart Watches, Tablet, Unboxed Phones, and even much more.
We never bargain on the quality of our rendered products and administrations and hence, we are widely appreciated and frequently applauded by a huge mass. Owing to our unmatched market services with leading prices we work under one roof and have become one stop firm where you can easily avail almost everything as per your concerns with a wide spectrum of choices. We completely provide an opportunity to our people to choose or select from our goods and attain the best as you need.
- Not stated
The company has not stated its business address any where on their website including page of return and refund policy. The complaints looks to be of supplying defective, old products, damaged products or duplicate products and even unbranded products. The refund and return policy states:
Refurbished / Pre Owned / Unboxed Category Products Only:
We offer a 3 (Three) Days Window (From Delivery Date) to our valued customers to return a product under the following three events and receive a replacement.
If We Deliver:
Defective/Dead Product(Software Issue)
Damaged Product(Physically Damaged-Broken)
Wrong and Damaged product must be reported within 24 hours (Through email on) from the delivery date accompanied with images of the product & product box.
We process a refund for your order only if we are not able to arrange a replacement. We process refunds and replacements when we receive your goods completely unused and accompanied with all the accessories.
If you have purchased warranty pack with any category of the product then above 3 days return policy will not be applicable for replacement or refund if delivered product is Defective or Dead Product (Software related Issues).
All return requests are either handled by our customer service through Call, email or web form (https://https://www.shopiagos.com//page/contact-us) available on our site. Once we have received your confirmed request we will arrange reverse pick up of your product and will inform you of the pickup date and time. In the unlikely event when we are not able to arrange a reverse pickup at your location, we will intimate you and request you to ship the product to us. The courier charges would be reimbursed or discount coupon of the equivalent amount would be given by us to you. The courier charges eligible for reimbursement are up to Rs.250 only..
The maximum time we take for replacements or refunds is 15 (Fifteen) to 20 (Twenty) working days.
For Brand New Products:
If you discover a defect in any product, please contact the manufacturer directly for information regarding the manufacturer's warranty.
There is no return policy on New Mobiles and Accessories.
Refurbished / Pre Owned / Unboxed Category Products Only:
We offer a 3 (Three) Days Window (From Delivery Date) to our valued customers to return a product under the following three events and receive a replacement.
If We Deliver:
Defective/Dead Product(Software Issue)
Damaged Product(Physically Damaged-Broken)
Wrong and Damaged product must be reported within 24 hours (Through email on) from the delivery date accompanied with images of the product & product box.
We process a refund for your order only if we are not able to arrange a replacement. We process refunds and replacements when we receive your goods completely unused and accompanied with all the accessories.
If you have purchased warranty pack with any category of the product then above 3 days return policy will not be applicable for replacement or refund if delivered product is Defective or Dead Product (Software related Issues).
All return requests are either handled by our customer service through Call, email or web form (https://https://www.shopiagos.com//page/contact-us) available on our site. Once we have received your confirmed request we will arrange reverse pick up of your product and will inform you of the pickup date and time. In the unlikely event when we are not able to arrange a reverse pickup at your location, we will intimate you and request you to ship the product to us. The courier charges would be reimbursed or discount coupon of the equivalent amount would be given by us to you. The courier charges eligible for reimbursement are up to Rs.250 only..
The maximum time we take for replacements or refunds is 15 (Fifteen) to 20 (Twenty) working days.
For Brand New Products:
If you discover a defect in any product, please contact the manufacturer directly for information regarding the manufacturer's warranty.
There is no return policy on New Mobiles and Accessories.
Aug 30
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