Microsoft 0 000
3.40 / 5 5 Reviews
New Delhi
My son bought Microsoft Lumia 640LTE mobile Atlanta,USA last year and gifted to me.Suddenly it stopped working.I approached
centre of Microsoft Mobile.I have also provided unlock number and warranty booklet but they could not solve the problem.After 2days,they have returned the mobile set and asked to contact USA Microsoft Service Centre. It is shocked that the service
centre of such reputed organisation is not taking pain to rectify the fault within the warranty.
Microsoft seems to be not having proper grievance redressal system. The company does not have email for consumers to contact customer care. The after sales warranty is not upto mark. Only a form is provided wherein the customer can fill the data. Generally the form submission is not reliable.

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