Idea Cellular

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Idea Cellular
2.57 / 5 30 Reviews
New Delhi
India
2.5730
2.57
Though the signal is full, calling party gets a message that the mobile is not reachable. This happens many times. Also mobile data 4G services are not fast as required and claimed.
1. Customer care is just eye wash. Response time starts only after 48 hours. Some times their employee/hired persons use rough language. No solution is provided and always try to misguide.
2. Post paid customers are over billed, double monthly (2 plans) are billed.
3. There is no customer grievances redresses system with Idea Cellular Ltd for their customers.
4. Idea harass the customer while porting to another operator.
I agree with your statement
SPEED . NOT BAD.. BUT THEIR ADs BEFORE THEY SEND THE CALL TO THE CALL RECEIVER ARE VERY ANNOYING. They irritate to persons who make the call with at least 3 to 4 minutes advertisement of their mobile connection rates. This is apart from the SMS messages they send. The action of the IDEA in this manner will also hamper the the URGENCY OF THE CALL MADE IN TIMES OF CRITICAL HAPPENINGS. THE TRAI SHOULD STOP THIS AT ONCE.

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