chennai Central

Ever increasing passengers entering, waiting and leaving the Central Station of Chennai is a challenges to Rly. Administration. But we have to render justice to the passenger both poor and rich. Generally poor people prefer passengers, day trains, cheap affordable fare, minimum comfort, reaching their destination quickly. The Railway Administration must try to satisfy their needs to get in to their hearts. Such passenger trains can start from the Sub-urban Station adjacent to Central Main Rly. Station, so that extra crow could be reduced. Much frauds is said to be taking place in giving contracts to amicable Call Taxi Operators to the administration. Prepaid Taxi stand within Central is not upto the mark and we have to adopt the system that is followed in BANGALORE CITY STATION. The G.M. of Southern Railway must decide 3 or 4 leading Call Taxi operators to have their booth to cater the needs and only Railway Police must take charge to regulate the Prepaid Taxis and Taxis. City Police has fail to do proper justice to passengers. Removal of licence to private Hotelers like SARAVANA BHAVAN has very bad impact on the travelers who desire to have quality food stuff. Hence good Hotels should be allowed to operate within the visinity for the benefit of passengers. CONSTANT VIGILANCE ON THE MOVEMENTS OF BAD ELEMENTS, CHILD/WOMEN TRAFFICKING AGENTS IN THE PLATFORM, PIC POCKETING AND OTHER CRIMINALS SHOULD BE NABBED WITH OUT HESITATION. EXCEPT FEW STALLS AND FEW STALLS FOR PASSENGERS HELPING DESK, OTHER SHOPS SHOULD BE REMOVED SO THAT THERE WILL NOT BE ANY CONGREGATION OF PEOPLE. FOR ELDERS AND INVALIDS, ELECTRIC CARS MUST ME MADE AVAILABLE AT SPECIFIC SPOT AND DISPLAY BOARD MUST BE HUNG ABOUT THIS.
Mere changing of tiles, display boards, and rearranging searing arrangements without practical approach should be changed. Arrival and Departure of Trains must be displayed on the Electronic Boards hung at visible places more than 3 or 4 places. Frequent announcement about arrivals, delay in departure etc.

Crowd management, seating facilities, facilities for physically handicapped / medically ill passengers etc.. needs improvement...

Cleanliness is still an issue. Tracks and platforms need to be maintained clean..

A lot can be done if railways focus and benchmarks itself to international stations..

Apart from few problems, overall Chennai Central Railway station looks better. Drinking Water??? a big question mark in Chennai Central and also Chennai Egmore Railway stations. That is to be addressed and to be followed closely, by Railway officials.

1.I have reported more than once that Drinking water tank is used for brushing teeth etc. etc.This is done near platform 3.No action has been taken to stop it.
2.The vendors in trains supplying eatables do not use GLOVES or Tongs.The trays with snacks should be covered by plastic covers or cloth to prevent spit falling on snacks while the vendor calls out names of items.
3The vendors never supply prescribed quantity of Coffee and tea.

Keep up the good work.