The billing is very good although the rates are high, exactly on date and transparent. The Engineers are always available over their mobile phones and reply promptly and courteously. But the good story ends here as the power outages are atrocious. There are power cuts on a daily basis with a lot of variation, supply gets disconnected intermittently on some days with 10-12 on/off cycles within an hour. On other days we have power cuts ranging from 2-8 hours upto midnight sometimes. I am told this area comes under Mahadevpura E4 sub station which definitely has very serious logistics and management issues.
- 1st Main Road
- 12 1st Main Road Maithri Layout Near Hope Farm Junction,Whitefield
The good thing is the consumer care center. But due to the atrocious power cuts at random hours (which is terrible for me, since i'm used to 24*7 power ala Mumbai) I am giving it a bad rating
Supply is very poor but Customer Care and Engineers are very good.