Airtel

Now a days calls are auto mute happens so many times I checked with the other headset also this should be rectified

2g OK net costlier. 4 g yet to try

Most indifferent company , cheats Customers to the core

Airtel do not offer same speed for same scheme. I tried for last few months same speed as offered for new customers. They promise and never happens.

Very funny way of working. Our small company had two broadband services with a land line each.
In locations in Chennai

Almost it is 10 years now since we changed the company name, and got the official confirmation from R.O.C as needed by law.

Till date we applied to airtel for changing their customer name submitting R O C copy.

Nothing happened. Except that they wanted a confirmation of name change letter from BSNL!

I think they were afraid of BSNL then itself.

Fed up everytime we applied again a few days back.

One company applied for name change
For two connections and hence two applications.
Two customer service SPECIALISTS appeared.
One responded accepting our request.
The other is still confusing asking for acceptance letter from both companies: As one does not exit any more, do I print a new letter head for him?

One airtel
One customer
One problem
But two opposite solutions

Are there two training departments there, one training correctly though a little late, and the other compelling employees to do only things with which customers can be confused easily? (And runaway towards a competitor)

God please help airtel, which I feel is damaging Indian organisation's image this way.