SBI, Kondhwa Branch, Pune has been providing us excellent services in the bank premises as well as by e mail, net banking. The Mangers over the years have been excellent in motivating their team and serving the customers. Their efforts are highly appreciated.
A pathetic service Bank. They get all the cream of deposits from the Central and State Bank and therefore they are high. Otherwise they would have collapsed. Service by the staff is so pathetic that no one wants open any account with them. but many have to open due Govt cntrain- pension, Govt grants etc.
six months and they didn't pas a simple housing loan of just 20% of the cost of flat , remaining i had already paid; just because i refused to pay up. the official dealing clearly conveyed to me that the manger ic has obstructed it due to his personal interests and despite all correct documents and a substantial net-worth as well as high monthly income of mine.I was conveyed that builders files get cleared fastest but not individual applications. When i casually discussed with a senior official in another city , he asked to see the documents. On perusing he removed more than half as unnecessarily asked for and cleared the loan in three days at the other city where i was serving the govt. All he asked for was fresh address proof. Any way i later prepaid 90% of the loan as i had funds at retirement. But this definitely needs improving. Hence i rate this branch one star.
i wanted to switch loan from HDFC to SBI. on 1st Oct they SMSed that they have sent my loan application. now one SBI person is asking " how to visit your house...which way it is, how far from there" Another person called up from Kilpauk that "you have to show the original document, no no no noh, you have to come here, yes yes you can send a person with those document"
In Bihar Sharif, there are 4 SBI branches. In none of them, GREEN CHANNEL works properly. Most of the days it remains fail. Even the day it works, you need to swipe twice or thrice or wait for luck. In the three banks, each have two Green Channel machine but they say only one may work, other is permanently non-functioning. And on that one you have to attempt your luck. Out of 20 to 25 tries, I've got only one day when it was working without any problem.
Very poor service and regard for customer. Even money in account in not safe. A forged cheque was encashed from my 80 year old mothers account and inspite of repeated efforts the Bank refused to act and reimburse her money ! And she has been a customer for nearly 30 years with the Bank.
1.00 / 51 Reviews
12th Main Road,12th Main Rd, HAL 2nd Stage, Indiranagar, Bengaluru, Karnataka, Indien