Services and Amenities in Railway Budget 2016-17

Below are the key services and amenities list that has been compiled as a result of 3 discussions and poll on the subject. If you have additional inputs or have not submitted your vote, please do so at:

Services and Amenities in Railway Budget 2016-17

1. The quality and hygiene levels of food served in trains should be improved
2. Train toilet accessories should be effective maintained
3. The number of dustbins should be increased and their management should be effective
4. Insect and pest free trains should be ensured
5. The number of phone charging points should be increased
6. Clean drinking water should be provided on stations
7. More elevators and escalators should be installed for families/elderly/special needs travellers
8. Functional toilets should be a priority
9. Hassle free Coolie/Porter services should be ensured
10. Customized train departure/arrival/cancellation notifications via SMS should be started
11. Effectiveness of phone helplines and their information quality must be refined
12. Effective display of train arrival/departure and coach numbers on platforms
13. All assistance/helpline numbers must be displayed in coaches and on platforms
14. Emergency medical assistance should be made available on stations
15. Guard, TTE and Attendants must be trained and equipped with First Aid Kit
16. Cleaner and fresh bed rolls for AC coaches and available for purchase bedrolls for sleeper/general coach should be made available.
17. More chairs should be installed on the platforms for people to sit
18. A separate counter should be opened at stations for ticket cancellations
19. Railways should start a dedicated complaint redressal department
20. The freight system should be modernized and online parcel bookings should be started
21. Free wifi internet should be made available on stations
22. Wheelchairs should be made available on stations to assist the handicap
23. Ramps should be constructed to make platforms disable friendly
24. Online booking of retiring rooms should be made easy
25. Package and pilgrimage tours division should be strengthened
26. Rail passes should be introduced for tourists. more  

View all 190 comments Below 190 comments
Wages should be linked to productivity.Look at the present conditions of trains and platforms all over the country and see how dirty they are.Can't you link it to customers satisfaction index on each train journey and then pay accordingly.Pay only slab wise ie 3 stars 50 % of the stated amount,4 stars - 75 % and 5 stars -90 %.If 5 stars rating achieved continuously for 6 months then only pay the balance 10% of 6 months as bonus incentive otherwise dont pay. more  
Good points are listed and the same may be taken into consideration more  
Luggage weighing machines should be available on platforms. Coolie/porter charges should be displayed alongside. If the porters do not follow it, he should be punished. After alighting from the train porter should take the luggage to the auto/taxi stand outside the station. He should not demand any extra money for that. He should not befool the passengers in this context, who are unaware of it. more  
Adequate fans must be provided in the platforms ( e.g. no such provision even now at Kumbakonam station. The expected traffic would be in thousands now due to Mahamaham) more  
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