Loan Summary not Provided. Hidden Terms and condition in NBFC (Home Credit India)
I Have took a Personal Loan of amount 50000(Fifty Thousand Rupees) 6 Months before. While Applying the loan i have said to the customer care executive that I need this loan for only 6 Months , After 6 Months period i will close this loan. I also inquired that weather i need to pay interest rate for this 6 months. At that time the executive said that you can close the loan after 6 months by paying 6 months interest rate. After 6 months of paying Emi amount of Rs 2383 Rupees per month, While I tried to close the loan they have said i Need to pay amount of Rs 48900 more to close the loan. As i enquire about this issue, They have said the loan is in Reducing Balance rate. But this Terms didn't tell by the customer care executive while I applying for this loan, They have said that this terms is in loan summary. But when I check My mail, They didn't sent any Loan summary , nor terms and conditions to my mail. Also I didn't Sign Any document accepting this terms and conditions. Only they saying that it was there in their site while applying loan. But I need to know how valid is the online terms and condition? infact anybody can apply loan on behalf of me if he / she have documents of me. . I am ready to pay interest Rate of 28% for 6 months. I have give complaint to consumer affair . Will i get a favorable action? more
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By Suresh Dasarathy
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