Data indicates sellers on e-commerce sites don't display MRP
Earlier in the year, the department of consumer affairs amended the Packaged Commodity Rules, 2011, and issued a notification which stated that from January 1, 2018, sellers on all e-commerce sites will have to disclose the actual MRP of the product.
Though the department of consumer affairs had given a six-month window for the e-commerce sites to comply, a survey conducted by LocalCircles revealed that most of them still aren't ready with MRP disclosure on 100 per cent of the products. Data suggested that only 10-12 per cent of the products on an e-commerce site are now showing MRP, as they are being stocked by the sites themselves.
In an earlier survey that was conducted by LocalCircles, consumers, in addition to the MRP disclosure, had also demanded via the Connected Consumer circle operated by the department of consumer affairs that all human consumption products (food, medicines, cosmetics, contact lenses) listed on e-commerce sites must also display expiry dates so the consumer can make an informed decision. The same was also mandated by the department and through the Packaged Commodity Rule amendment 2017, and the same was made mandatory from January 1, 2018.
This requirement means that the same food product may now be listed twice, based on the manufacturing lot number. While e-commerce sites are outlining compliance difficulties for this new requirement, it does help the consumer. Many consumers earlier had reported receiving products from e-commerce sites which has 30-60 days of shelf life remaining and their subsequent inability to consume them, with the return policy on such items being quite stringent. more
It is more than 19 months now since the deadline of the implementation of the directive. At least printing of the MRP is not a challenge for the e-commerce sites to implement.
There should be strict penalty for non compliance. Like what has been imposed for traffic violations. more
Whereas there should be justice and fair play to the business, injustice to the consumer should not be acceptable. The government should step in immediately and not permit things to take their course.
This is the bare minimum expected of a government and should not be considered as a star achievement. Slogans do not yield results, action does. more