Citibank malpractice on redemeption

citibank seems to intentionally be fooling around with its account holders. When you click on redeem points, it logs the member out. So u may have 20000 points but they are mo good. Been like this for 4 months more  

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had deposited the cheque at citi bank the same branch cheque directly 03.09.2015 but cleared on 11.09.2015 pre closing the citi bank personal loan. the citi bank has deliberately not cleared the cheque on time, in order to collect Interest for a few more days. citi Bank is atrocious and clearly amounts to Unfair Trade Practice, apart from gross deficiency service , i had heavy loss. more  
Private Banks tends to increase their profit by this way. more  
Call Citi every month around the 15th and ask them to adjust your next bill against your points. more  
Yu tell me instance of one company /Bank/ builder/agent/businessman who does not fool people, political party also fools common public --tell me who is Imandaar ??? more  
100% correct private banks make fool with customer who cares ? more  
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